Careers
Account
Manager

Account
Manager

ROLE:

The Account Manager is responsible for managing the client relationship across accounts, working with internal and external teams to ensure projects are delivered with high quality and meet the client needs and expectations.

RESPONSIBILITIES:

The role of Account Manager is responsible for maintaining ownership of the following tasks or account functions:

  • Primary point of contact with all assigned clients
  • All client communications and correspondence
  • Communication/management of internal teams working on specific project
  • Project management and trafficking of projects through internal systems
  • Manage financial process: establish project budgets, monitor hours, client billing, account revenue forecasting
  • Ensure projects have gone through QA Process
  • Conduct PPA on project assignments

EXPECTATIONS:

The position of Account Manager is expected to provide the following:

  • Develop strategic client relationships, building trust and confidence
  • Transparent account management, ensuring all staff working on project is informed of project status, deliverables, and expectations
  • Maintain a positive and collaborative work environment
  • Solid understanding of client business, identifying opportunities for growth
  • Keep up to date on communication and client-related industry trends
  • A dedication to project quality assurance and flawless execution
  • Identifying and troubleshooting potential issues and enlisting support of management or executive teams as necessary
  • Monitor project hours and raise flags if trending over
  • Full understanding of internal process

SKILLS:

The Account Manager is required to posses the following skills:

  • Strong organizational skills with attention to detail
  • Ability for clear and effective communication – written and verbal
  • Responsive, with ability for smart time management/multi-tasking
  • Ability to work with team in collaborative manner
  • Good writing skills, developing SOWs, creative briefs, and client correspondence (meeting recap, client emails, etc.)
  • Good presentation skills

Apply Now

In your cover letter, please include your salary history and requirements and indicate that you are applying for the “undefined” position.

Location

This position will be based at our headquarters in Hillsborough, NJ. No relocation available; local candidates only. Limited local travel is expected; most client meetings are held via conference or video call. However, some meetings may be held at client sites and other locations as necessary. There may be an opportunity to work remotely from home on a limited basis.

Compensation

JK Design offers a competitive salary consistent with current market rates.

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Location

This position will be based at our headquarters in Hillsborough, NJ. No relocation available; local candidates only. Limited local travel is expected; most client meetings are held via conference or video call. However, some meetings may be held at client sites and other locations as necessary. There may be an opportunity to work remotely from home on a limited basis.

Compensation

JK Design offers a competitive salary consistent with current market rates.